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How 99jitu apk Protects Your Personal Data

At 99jitu apk, your personal data — including account details, transaction records from DANA, OVO, GoPay and QRIS, and device activity — is handled under a clear, documented…

Data encrypted at rest and in transitDANA, OVO, GoPay & QRIS transaction privacyAccount access controlled by youRetention period clearly definedContact us to request data changes
99jitu apk How 99jitu apk Protects Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data Rights

If you want to access, correct, or remove any personal data we hold, our privacy support team is available seven days a week from 08:00 to 24:00 WIB. You can send a written request through any of the three channels below and we aim to respond within two business days. Please include your registered email address so we can match your request to the correct account record.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Our privacy support team handles data access requests, correction queries, and deletion questions daily from 08:00 to 24:00 WIB.

Email Support

Send a detailed privacy request to our support email. Include your registered account name and a clear description of the data you want to access, update, or remove. Responses arrive within two business days.

WhatsApp

Message our privacy helpline on WhatsApp for a faster back-and-forth on data queries. Agents verify your identity first, then walk you through each step of the request process securely.

HOW WE SAFEGUARD DATA

Six Ways We Handle Your Privacy

Our privacy practices are not a formality — they are built into the daily operation of every account function, from the moment you deposit via OVO to the…

End-to-End Encryption

All data moving between your device and our servers — including DANA and GoPay transaction details — is encrypted using…

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages are used.

Account Security Steps

Two-factor authentication is available on every account. We also flag unusual login locations automatically, sending a verification prompt to your…

Data Retention Policy

We keep your account and transaction data for as long as your account is active, plus a defined period afterward…

Third-Party Sharing Limits

We share data only with the payment processors — DANA, OVO, GoPay, QRIS — needed to complete your transactions, and…

Your Right to Request Changes

You may request a copy of your stored data, ask us to correct inaccuracies, or request deletion of your account…

Common Questions About Your Data at 99jitu apk

The questions below cover the data-rights situations we hear about most often — from how your DANA deposit records are stored to how you can request a full account data export. If your question is not listed here, our live chat team can address it directly.

We collect your name, email address, phone number, and payment method details — including records tied to DANA, OVO, GoPay or QRIS. Device identifiers and login session data are also recorded to secure your account against unauthorised access.

Every DANA and OVO transaction is logged in an encrypted database accessible only to our finance and compliance teams. Records include the amount, timestamp, and reference number but not your full payment credentials, which stay with the respective payment processor.

Yes. Send a written request through live chat or email with your registered account details and we will compile a data export within five business days. The file covers registration data, transaction logs, and device session history tied to your account.

Contact our privacy support team via live chat between 08:00 and 24:00 WIB or via email at any time. After identity verification, we will process the deletion and confirm it in writing once your data has been removed from our live systems.

We do not sell or rent your data. The only third parties who receive any part of your information are DANA, OVO, GoPay, QRIS for payment processing and identity verification services where local law permits — nothing beyond what is needed to run your account.

After account closure, we retain transaction and identity records for the period required under applicable Indonesian data regulations. Once that retention period ends, the data is permanently deleted from our active databases and backups.

We use session cookies for login continuity and analytics cookies to measure how pages are used. You can manage both types from the cookie preference panel inside account settings. Turning off analytics cookies does not affect your login or payment functions.